Satisfaction with Global Wholesale Carriers Up as Price Becomes Major Differentiator
ATLANTIC-ACM, a leading telecommunications research consultancy and benchmarking firm, announced today the general availability of its 2008 Global Wholesale Carrier Report Card, the fifth edition of the international wholesale communications industry’s chief benchmarking study. “Overall satisfaction with carriers has increased,” said Fedor Smith, ATLANTIC-ACM Vice President. “As the gaps in key service and operational areas […]
